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Monday
Jan122009

Why Text Remains King of the Web

My friend Robert Scoble has a problem. He produces terrific videos on technology companies for Fast Company. They're a little long sometimes, but they're almost always interesting.

So what's Scoble's problem? Well a lot. The videos don't generate a lot of in-bound links from bloggers, conversations on Twitter or mentions on aggregators like Techmeme. "None of my 1,000+ videos has ever made it to Techmeme," Scoble said

He's right. A quick analysis reveals some get no links, others get a couple. However, when he surrounds them with text, it's a different story. Why? Text! It provides context and I suspect for many it's a proxy for the video.

I am starting to believe that despite all the hype around online video, text remains King of the Web. Why text? There are at least five reasons...

  • It's scannable - according to Jakob Nielsen users have time to read at most 28% of the words during an average site visit and 20% is more likely



  • Three letters: SEO - For all that Google Universal Search has done to elevate video, search results are still largely made up of text and everyone wants better SEO



  • The workplace - It's much easier for cube-based workers to read text on the screen and get away with it vs. watching long videos. Watching videos (even work related vids) screams "slacker"  



  • Mobile Devices - Yes, of course you can put a video on an iPhone. But it's work and requires planning. Text is easier to pull up in a nanosecond  



  • Distribution - Nothing flies like text. It's so easy to cut and paste it and send it somewhere or to clip and re-syndicate it via email, RSS or social networks


I don't know about you but I love text. Now I have always been a reader. Today I am a scanner. So for me it comes natural.

Still, think about just how much of what you consume and share online remains text-based. Twitter - it's all text. Friendfeed - mostly text, but augmented by images. Facebook - a mix but certainly a ton of text. Even what makes YouTube hot is the metadata and commentary around the vids. So I don't see any big threat to King Text. 

So what does this mean? Well, if you're creating video you better pay attention to the text you put around it. Without text, you're dead. You won't be found. Further, if you want to influence you must have a command of the English language and know how to write for the web in sound bites. More on that in a subsequent post. I believe marketers and PR pros are well positioned to succeed.

What's your view?

Reader Comments (77)

can i use a mataphore ?

" Text is open source, video is mac "

(not a mac fan)
January 12, 2009 | Unregistered CommenterMing
agreed. text is indeed still the king of the web. I too would never prefer watching videos instead of reading text... for many reasons... and the best reason as mentioned above is that it is natural to read as we are all used to it.
January 12, 2009 | Unregistered CommenterAkmal
Good post, Steve. I guess the best communication medium is a mix of text and image or video, where video is smoothly integrated so as to "add an extra dimension". However, video is indeed less useful - and with more limited networking / indexing potential - when used alone.
January 12, 2009 | Unregistered Commenterppmartin
Hi Steve

Text that is easily readable is a good thing. Text is here to stay but like ppmartin says a mixture of text, image and video is going in the right direction. Like brings up a good point about text- it is easy to copy and paste and share on multiple networks within minutes. Lastly, this is my first time at your site, I like what I see so I subscribed. Thanks for sharing Leo. :)

-Mig
January 12, 2009 | Unregistered CommenterMiguel
Thoughtful post. When we started several years ago it was certainly true that text drove our audience. However, these days the majority of our traffic (video or otherwise) is pushed through iTunes (yes, we have more videos downloaded from iTunes that we have in our general readership) and YouTube. In fact, we could pull our entire web site today and it would have little effect on our overall viewership.
January 12, 2009 | Unregistered CommenterRyan Douthit
Would you compare novels with books of photographs? they use the same support but for the rest they don't have anything in common... You can mix text and images in books in different ways, the same way you can add text to a video.... it is true that the internet brings the potential for the first time to create content that incorporates all of these elements.... we call this a multimedia platform! They still don't get along very well and it's up to the individual to favor text vs. visual. I am a visual person and choose to implement visual content... I therefore will bring to the viewer an emotion instead of an information (unless the text is written as literature or poetry).... Scoble uses a visual tool, but with a left brain orientation... he is a journalist-- not an artist! it makes sense to see him going back to text. his videos carry informative verbal conversations about technology. Are we implying that we should continue to favor text just because it is more prevalent on the web at this point? one thing's for sure: we cannot say that one is BETTER than the other.I would conclude that if one is a king, then the other is a queen. both are necessary. I've struggled all my life with left-brained people dominating our society in general. right-brained people have to be left-brained in order to "survive." i often see left-brained people being very immature in regards to right-brained notions, such as intuition and creativity and chaos. left-brained people can escape creativity if they choose, while right-brained people who may struggle to be articulate in structure and logic and language, MUST adjust to and play this dominant game (the king's game). it was a struggle for me to write this text!! I had to ask for my son's help to put the ideas into words. I would love to see some of you respond to visual content (like on YouTube) in a visual way....by creating a video response....turn the game around... Think about it for a moment....how would you feel?
January 12, 2009 | Unregistered CommenterTiil
PPMartin: Good points. It think it should be an integration of different tools. The written word is always on the top and will stay so. A real hard-cover book is hard to beat. Online text is easy to scan, using different tools like RSS feeds, and then to decided to read more about.

I am using a video email tool there you could see the response rate and follow the statistics in a neat way. Who has read it, how many time, when, and if the message has become viral and forwarded to other parties. With this tool you could incorporate your brand, graphical profile and your message in an integrated way. As an example, I used it to send out a personal note about one of my new posts. I invited the recipients to comment on it and give me feedback. I got both constructive feedback on the post and positive comments on the media tool itself.

What would you say about talk radio / podcasting shows? I will start a new series of podcast interviews in the near future. I think you could get a great interaction and have an interesting conversation between two parties and your listeners could get something out of it. It is easy to listen at your convenience at home or with a MP3 player when you are on the run.
January 12, 2009 | Unregistered CommenterMartin Lindeskog
A lot of online videos just don't take full advantage of what video can do. I agree with Deborah Fitchett: video should use sound and visuals, and movement too. I usually won't watch a news reporter's talking head when I can just scan the text myself!

But certain things can't be explained well with text alone -- how to play an instrument, for example. Thanks to pictures and video online, you can learn stuff that would normally require in-person lessons or at least a set of DVDs. Not only that, but you can learn it for free, and you can learn it while sitting around in your underwear!

Text always helps, though. This is such a timely post for me, since I've made some video tutorials and was just planning out how to include more text with them (for when I finally make more videos). The obvious solution: include a transcript of the video or an article that complements the video, besides just the title and short description like they have on YouTube.
January 12, 2009 | Unregistered CommenterLearningNerd
I hope you won't find me rude for plugging this, but I actually wrote a research paper on this exact problem a while ago: making video skimmable/skannable. For those interested, it's on http://micheljansen.org/VideoTrees

On the original article, I agree that putting a video up on the web is not enough. I own an iPhone and only a handful of video series obtain the privilege of being stored there as a Podcast. For the rest, it is all about context. For example, during CES I followed someone who was continuously updating on the videos he was making and I did watch those when they came online.

Obviously video will never replace text as the main medium for the web, but it doesn't have to. Video has a right to be on its own and the web can do wonderful things for its distribution :)
January 12, 2009 | Unregistered CommenterMichel Jansen
I'm personally not a big fan of videos: But you're absolutely right regarding the emotional expects of A/V. And: There are some (very few) extremely good videos, helping to explain abstract processes (like "in plain English" or the fresh http://cli.gs/kiva-video ), but mostly videos are a time consuming linear nonsense.
January 12, 2009 | Unregistered CommenterGerrit Eicker
Besides all you said, many people just prefer reading text. You can read faster or slower, you can scan, you can read only some passages. You can copy a piece of text and drop it to someone on the IM.Video puts us all on the slower end - you can't watch quicker than the guy next to you. Video on the web is so over hyped.
January 12, 2009 | Unregistered CommenterBobby Handzhiev
Really interesting insights. Text is theoretically the "old-fashioned" option but it's being used in new ways - e.g. the 140 chars on Twitter or the scannable arrangement of a Friendfeed page. Maybe video needs further innovation before it'll be as usable and useful.
January 13, 2009 | Unregistered CommenterPhoebe
I believe that's the central point. Scanning is the top quality that makes text so much better (than video). You can't "take a quick look" at a video because you don't know what's coming on minute 2'30" or 4'15" or 9'10". The SEO (Google's ability to scan and index it with sense), the mobile devices (where the need for scanning is more urgent than on desktop) and Distribuition are all direct consequences of the scanning quality.
January 13, 2009 | Unregistered CommenterNando Pereira
Interesting posts and discussion.

I wonder what the average age of those of us posting here is? Could it be that there is a bias based on age and familiarity with receiving information using text vs video.

I am a reader... I'm also 42. Just a thought.

I'm keen to keep texting and and trying out video as a marketing vehicle, but not sure which will win the 'race' for eyeballs. I figure there will be a place for both.
January 13, 2009 | Unregistered CommenterSuzi Dafnis
Meant to say 'testing and trying out video'... but interesting slip of the fingers writing texting!
January 13, 2009 | Unregistered CommenterSuzi Dafnis
I think you nailed it at the first point Steve - scannable.My background is as a TVC Director, I make video for the web, I want EVERYONE watching lots and lots and lots online- but I only have to look at my own habits to understand that when I'm scanning through my RSS feeds committing to starting a video versus scanning posts is too much.

As for surrounding with text, it's maybe not a proxy but it provides the signal as to whether or not you will commit to watching the video. Again just a personal habit, text around video allows me to assess quickly if I want to commit to starting that video.

As a case in point I have lots of Robert's videos lined up in my reader to 'get to' at some stage.
January 13, 2009 | Unregistered CommenterPaul Baiguerra
It's refreshing to read this article.

As someone who can read quickly, text makes me feel that I have more control over my time. I can scan to see if it's relevant, then decide whether or not to read more. It's quite difficult to "scan" a video.

It bothers me that some people post a video speaking about a topic that could have easily remained in text form, simply because they believe video is more intriguing for "Web 2.0". I'm all for video, but only when the medium is used to enhance the presentation (many of the TED talks come to mind).
January 13, 2009 | Unregistered CommenterZoe
As an old TV guy, I learned this lesson long ago, Steve. It's all about speed. Webcasts from TV stations don't work on the Web, because I can read what I want a lot faster than having somebody else do it for me. Video is a passive experience. Reading is active. Besides, I can skim and choose what I want to read, whereas I don't have that choice when somebody's giving it to me via video.

That's not to say there isn't a big market for online video. But where entrepreneurs try to use video to replace text, they will always fail.
January 13, 2009 | Unregistered CommenterTerry Heaton
I agree with you Steve. Text is without a doubt still the king of online content. While each type of content has its role to play across various target audiences, text has far more reach and when coupled with reuse and sharing (to name some) opportunities, you'll get more bang for your copywriting buck.
January 13, 2009 | Unregistered CommenterGino Cosme
Well, you know how I feel about text! Video is wonderful for showing process, but understanding meaning and context comes from text - but also because of the natural SEO that YouTube brought along with the promotion of video. Now that there are similar SEO sites for text, like docstoc.com, marketers can use the SEO of YouTube to promote their product by video, the SEO of photobucket/flickr to promote using still shots and now the SEO of docstoc to promote their products in writing.
January 13, 2009 | Unregistered CommenterSerena
I'm with you on this Steve and I posted a not dissimilar link to this subject just the other day on Digital Signals.

That said, I've been meaning to add more image and perhaps video content to my blog to increase the visual aspect of the content.
January 13, 2009 | Unregistered CommenterEd Richardson
Perhaps this is one of those masters of the obvious kind of things, but isn't there something to the fact that text is the natural currency of the internet. All our URIs - even to video - start with http: hyperTEXT transfer protocol.

The whole thing is built around the thought that a string of text that has meaning on one "page" can act as a conduit to other text where the same or similar words have a related meaning. That's gotta have some impact, or so one might think.

You may now heap your scorn upon my ignit ass.
January 13, 2009 | Unregistered CommenterFrymaster
Yup, and I don't see it changing anytime soon. It all comes back to parsing and parsing video will always be less efficient than parsing text.
January 13, 2009 | Unregistered Commenterfreejose
Consider what happens when you stop thinking about 'text' or 'video', and think simply about 'information used to form understanding'.

While a picture may be worth 1,000 words, it's often a lot easier to write a thousand words than create a single picture. And if you try anyway, and create a an unclear or misleading picture, the audience will probably have been better off with the 1,000 words as well.

On the other hand, a supremely well executed data visualization (especially an animated one) can provide for a far more efficient transfer of information than any number of words - especially if it involves understanding derived from relationships that really must be seen to be understood.

Ultimately, text, video, images, etc. are all parts of a single system, and saying that one is 'better' or that one is 'king' is silly. They all derive their value from each other, and the ability to play complementary roles - each doing what the others can't achieve to produce maximum clarity in understanding.

It's a lot like your sense of space. Blind people can form an idea of how they're situated in their surroundings from what they hear. People with working eyes rely on audio cues for spatial information as well - not as much, since they also have eyes. But still, both have essential roles to play, and living without one or the other is absolutely a handicap.
January 13, 2009 | Unregistered CommenterAlex Bowles
I agree with you Karl, and I think it's important to stress that Garyvee wouldn't be successful if he was anyone other than Garyvee!! I hate watching video online (takes so much time, can't skim), but I will watch his videos because of his personality. Can't say that for anyone else... at least yet...
January 13, 2009 | Unregistered CommenterAshley Mattys

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