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  • The Big Lebowski (Limited Edition) [Blu-ray Book + Digital Copy]
    The Big Lebowski (Limited Edition) [Blu-ray Book + Digital Copy]
    starring Jeff Bridges, John Goodman
  • The Big Lebowski (Widescreen Collector's Edition)
    The Big Lebowski (Widescreen Collector's Edition)
    starring Jeff Bridges, John Goodman, Julianne Moore, Steve Buscemi, David Huddleston
  • The Big Lebowski - 10th Anniversary Limited Edition
    The Big Lebowski - 10th Anniversary Limited Edition
    starring Jeff Bridges, John Goodman, Julianne Moore, Steve Buscemi, David Huddleston
Thursday
Apr032008

Trust in Peers Trumps the "A-List," Study Finds

There's an ongoing debate online and in marketing circles as well over who "matters": the super node influencers or basically anyone that a particular peer group looks to for information, entertainment, inspiration and more.

This meme got kicked around in the 'sphere a few weeks back when Duncan Watts released some research that contradicts Malcolm Gladwell's theory outlined in The Tipping Point. Today, however, there's new data that to me may just reveal that Watts is right. The key factor, once again, all comes down to trust. This comes as more of the action shifts to micro communities like Twitter or Friendfed and the quality of blog content, some say, slides downhill.

Mediapost reports that a new study from Pollara found that people who engage in social networks and communities put far more trust in friends and family who are online than in popular bloggers, or strangers with 10,000 MySpace "friends." Nearly 80% said they were very or somewhat more likely to consider buying products recommended by real-world friends and family, while only 23% reported being very or somewhat likely to consider a product pushed by "well-known bloggers."

This new batch of data largely backs up what my employer's Edelman Trust Barometer found earlier this year. Some 58% of opinion elites 35-64 in 18 countries said they trust "a person like me." Meanwhile, only 14% trust bloggers - a figure that has largely remained flat since 2006. (See chart below from our latest study.)

Edelman Trust.jpg

Source: 2008 Edelman Trust Barometer

On a similar thread, Louis Gray, who's blog by the way is amazing, crunched some numbers and he found that the top tech blogs extended their reach in feed subscribers as well as on the TechMeme leaderboard. That may be true, but who cares?

The question of targeting super nodes vs. smaller groups is all coming down to trust. While the marketplace - both marketers and publishers - continue to focus on reach, they are missing the big picture. Trust is by far a more important metric, one that clearly rules when it comes to influence.

Sunday
Mar302008

Now Can We Please Kill the Phrase "Social Media"?

On December 28, 2006 I wrote...

"As we conclude 2006 and head into the new year it is my conviction that the phrase 'social media' is moot....In 2006 all media went social. Pretty much every newspaper, TV network and publication has wholeheartedly embraced these technologies."

I followed this up a month later by saying...

"With the democratization of media we've come to rely on a bunch of terms that are now completely unnecessary. These include "social media"... Do any of these matter any more? ... The reason is it's ALL media. The lexicon will hopefully change."

Flash forward 15 months and I was beginning to give up. However, finally, people seem to me coming around to this idea, which is hardly new. Eric Schonfeld, a former journalist and now TechCrunch blogger (we need a white paper to describe "the difference"), writes...

"Some people question whether TechCrunch is even a blog anymore rather than a professional media site. But that distinction is becoming increasingly meaningless. The truth is that we are both."

Amen! So true. Tons of journalists are pulling double duty as bloggers. So, now can we kill the phrase "social media?" It's irrelevant. Another moot phrase is "the social web." The web has always been social because that's how people operate - as Chris Brogan notes. It's just that the Internet can scale such social connections more than the offline world ever could.

Alas, there are no more boundaries any more between such "species." On the Internet, a cat is a dog is a Snuffleupagus. It's all inbred. All media is social and all social is media. End of story. Whether content is created by the Pros or the Joes it all has influence, even if it's small.

Follks, it's time for all of us, especially "The Joes," to give ourselves the self-respect we deserve by calling all of this work "media." Otherwise, by continuing to propagate the term "social media" we're just reserving our seat at the kids table for our little cut up pieces of chicken. it's time to feast on drumsticks like the adults do. Google doesn't delineate. So why should we?

Friday
Mar282008

links for 2008-03-29

Monday
Mar242008

links for 2008-03-25

Sunday
Mar232008

Three Internet Careers That Soon Won't Exist

Earlier this year the New York Times detailed how careers in medicine and law - formerly bankable lifetime gigs - have lost their luster. College grads instead are pouring their resources into trying to create (or join) the next Facebook or MySpace. Maybe it's time to rethink those plans. Digital is going to become part of almost everyone's job.

After climbing to the stratosphere, jobs in Web 2.0 are way off their peak. The following Indeed.com chart shows a steep decline in listings that mention social networking, Web 2.0, Ajax and blogs. Naturally, the macroeconomic climate has a lot to do with this. However, when you look at other jobs that are historically sensitive - such as shipping, advertising or public relations - the slide isn't as dramatic. This (arguably) indicates that perhaps there's still a lot of air in the Internet specialist job market.

The web has finally become the dominant marketing and media platform and where everyone is largely focusing their resources. It's "the new normal." To me, this means that there will be less of a need for digital specialists across many industries. Some of these jobs won't exist in their current form within a couple of years. They will be integrated into broader roles. Everyone will be expected to know how to navigate the online landscape if they want to have a thriving career.

Here are three such jobs that will soon be integrated into other roles...

Social Media Consultant, Social Media Manager, etc.

Things don't fit into tidy little boxes they way they used to. My friend Dave Armano wisely calls this the Fuzzy Tail. He does a good job reminding us of specialist jobs that were big once - like blacksmithing - and are now no more.

On that note, let's take a look at social media. It doesn't have hard edges. For example, is a site like Engadget social media or just media? The New York Times has dozens of blogs. Does that mean it's no longer media? Beats me. Corporate HR will have an even harder time discerning.

This naturally leads to the next question - who should "manage" these sites? Is it the social media specialist or someone in PR with specific vertical sector expertise who also gets digital? My strong feeling is that it's the latter. (Then again, I work for a big PR firm so I should advise you to take this with a grain of salt.)

Net I believe that hiring someone just to "manage" social media is a luxury that companies will integrate into broader marketing communication roles.

Internet Advertising Sales, Online Advertising Sales, etc.

There's no doubt that the Internet is the future of advertising. Last week Advertising Age even dedicated its entire issue to digital marketing. Their coverage included a big section on careers.

Despite the recession (if we're in one), online ad sales jobs continue to climb . However, soon all advertising will be managed via digital technology and platforms, even if they end up running in terrestrial media. This means it will become very difficult to discern selling digital ads from just plain old ads. Clients will want to manage and measure their integrated campaigns through a single point of contact or channel and figure out how offline/online work together.

Just as onlne/print newsrooms have been integrated, so will ad sales. This means that media companies will want people who are cross-trained and thus the need for "online sales" specialists as they are known now will wane.

Digital Talent Agents

During the AdAge Digital Conference last week, a Digital Agent with a major talent agency talked about how they have a group of people who crawl the web in search of undiscovered musicians, artists, etc. These agents then pair promising amateurs with Hollywood or branded entertainment projects. I last wrote about this three years ago. Then it was emerging business. Now, however, it is becoming the norm.

Just as with social media consultants and online ad sales, the need for such specialists will soon fade. Every agent will need to know how to identify and talent from the web. The line between digital and traditional will be obliterated as more amateurs recognize that they can market themselves using the web and will forgo going on auditions.

Next up I will cover three emerging digital career tracks that I think will be hot in the years ahead; jobs that at least I think will have staying power and may remain specialist gigs.